Last updated: March 9, 2026
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, and payment information processed securely through Stripe.
We use the information we collect to provide, maintain, and improve our services, process transactions, send transactional emails, and comply with legal obligations. We do not sell your personal data to third parties.
Your data is stored in PostgreSQL databases hosted in the EU. We use industry-standard encryption in transit (TLS) and at rest. Authentication tokens are stored in secure HttpOnly cookies and never exposed to client-side JavaScript.
We use the following third-party services to operate our platform:
Each provider operates under their own privacy policy and data processing agreements.
We use strictly necessary cookies to maintain your authenticated session. We do not use third-party tracking or advertising cookies. The session cookie is HttpOnly, Secure, and SameSite=Lax.
If you are in the European Economic Area, you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the email below. We will respond within 30 days.
We retain your personal data for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law (e.g., financial records for 7 years).
For privacy-related questions, contact us at privacy@arkeonix.dev.